IntelliTransit

IntelliTransits’ Automatic Vehicle Locator and Tracking (AVLT) offering is a cost effective and efficient real-time locator and tracking service for the transit agencies, service providers and businesses. Our software as a service (SaaS) model does all the heavy lifting and provides round the clock access to the AVLT web portal. Our services include pre-configured GPS trackers, best national cellular service, and secure access to the web portal for designated Customer staff as per their role. With additional modules subscription, this service can further expand and provide enhanced reporting, training & tracking and more.

• Status of your fleet at your finger tips.
• Live Tracking with driver behavior alerts, violations, and perfect ETA delivery.
• Integrated driver login.
• Provisioning in minutes.
• Shuttle Module.

The Fleet Status Module will provide KPIs to the management team and the staff by accurate fleet availability. If fleet drops certain thresholds, an escalation process is followed. The Web UI could be accessed from a PC/Phone and also be displayed on 55 inch plus TVs in Dispatch and Maintenance departments.
This module has a robust backend with phenomenal workflows for providing a single pane of glass for the Management, Maintenance, Dispatch, Scheduling and Wash Bay departments. No more multiple inter department email/phone communication, at all times real-time live status of the fleet. The Maintenance department will get better information for fixing the issues because dispatching department will have ability of adding trouble short codes, problem description about the vehicle resulting in reduced maintenance cycle by getting correct information at the first time from the drivers. The module, also provides integrated Vehicle Registration and Insurance paperwork in the system with reminders for the renewals.

• One-click vehicle import enables zero manual data entry and automatically populates: Vehicle Type (Rev/Support), Manufacturing Year, Make, Model, Capacity (Passengers & Ambulatory), Registration Number, Internal Vehicle Number, VIN, and generates a unique Vehicle QR Code.
• If IntelliFleet does not receive direct mileage data, mileage can be imported with one click from third-party sources, saving time and avoiding manual data entry errors.
• Manual mileage overwrite or entry is supported. IntelliFleet tracks whether mileage was imported or manually updated and performs safety checks to prevent incorrect entries, such as lower mileage values.
• Short maintenance codes are provided, and additional custom codes can be added for Maintenance and Road Call tickets. Required information fields can be enabled for more meaningful ticket details.
• Short maintenance codes can be grouped into Preventive Maintenance (PM) activity groups.
• Preventive Maintenance thresholds with proactive notifications are supported.
• Escalation notifications ensure timely alerts for critical maintenance events.

• ADA Eligibility Module
• ADA Service Area Lookup (iSAL)
• Reservation, Scheduling and Dispatch
• Interactive Voice Response (IVR) Solutions

• GEO code in seconds, reducing on-hold time and improving client satisfaction.
• Stay current with ¾ mile state fixed-route bus system coverage areas.
• Service area updates completed in minutes instead of months.
• Eliminates under-servicing or over-servicing of deliveries.
• Provides recommendations for pickup and drop-off locations within the service area.

• Seamless communication with clients and team members.
• One-click campaigns via phone calls, email, text messages, and social media posts.
• Personalized campaign design using inbuilt templates.
• Message approval workflow.
• Optional overhead paging integration with PA systems for internal office emergency or routine communications.
• Advanced reporting and audit logs.
• User-friendly web and app UI.
• Android and iOS app availability.

• Seamless integration across terminal screens, overhead announcements, mobile apps, and the web.
• Automatic vehicle or bus arrival overhead announcements.
• Ad-hoc announcements.
• Live ETA display and scheduled arrivals.
• Push notifications on the app for delays and other notifications.

The Real-Time AVL Tracker app displays real-time location and ETA of the bus while locating the nearest route of the service provider according to users’ current GPS location. It also displays all active routes automatically according to the time of the day and day of the week as well as guiding the users with step-by-step direction for arriving at the closet stop. The app displays all routes and their corresponding stops with push of a button in addition to displaying all the stops on the map and in the information section in ascending order. The user is able to change search radius of stop from five to fifteen miles and can also check scheduled arrival and departure times according to the stop and the route. Trip planner feature integrates with GTFS feeds and provides end-to-end trip with possible connections with other service providers; most frequently used addresses are saved for re-usability. The service provider can also send outbound alerts and informational massages to the users. This app is published in two versions, one with ads and another without ads, for possible ad revenue monetization by the service provider. The applications’ back-end runs on software as a service (SaaS) model. IntelliTransit360 App is an ecosystem of products for transforming transit technology. IntelliTransit360 provides a robust app and backend with phenomenal workflows for providing a single pane of glass for the Management, Maintenance, Dispatch, Scheduling , Wash Bay and other departments

Integrated pre/post trip electronic vehicle inspection by the driver using app based checkup and reporting for enhanced and better information delivery to the Maintenance department and reporting. Our product converts pre/post trip paper based vehicle inspection by the driver to an integrated electronic checkup and reporting for enhanced and better information delivery to the Maintenance department and reporting. In our ELD/HOS product, we perform an app based 65 point vehicle inspection check.

• Client Care Management System (CCMS) is an effective tool for client care management and compliant handling.
• Customizable workflows using the inbuilt workflow tool.
• Improves productivity and provides clean workflows with easy reference/look-up.
• Allows team members to utilize increased productivity in other operational areas.
• Workflow covers the full process from complaint logging, investigation, interviews, electronic letter approval, to delivery via email or print.
• Complaint ticket logging via web, email, phone, or letter.
• End-to-end automated workflows for each department, including information visibility, reminders, and action items.
• Complaint investigation using associated checklists, such as appointment data, manifests, phone or radio recordings, and other sources.
• Investigation interview documentation for all parties involved, including employees, drivers, dispatchers, and witnesses.

• Turn-by-turn live fleet tracking.
• Historical vehicle data reporting.
• GeoFence support and alerting.
• Advanced reporting, alerts, and notifications.
• Driver behavior reporting:
  • Speeding
  • Hard braking
  • Idling
  • Harsh acceleration
• Data analytics and heatmaps.
• Web and mobile app user interface.
• Daily driver and vehicle assignment.
• User access roles management.
• Options available:
  • Mobile app mileage tracking with no additional hardware required.
  • More accurate mileage tracking and reimbursement for the organization and employees.
  • More accurate audit trail of expense reports.

The ADA & Title VI Complaints Management module in iTMS enables transit agencies to efficiently handle passenger discrimination complaints while ensuring full compliance with federal regulations. This secure, streamlined system allows users to submit complaints via public-facing forms, which are then seamlessly tracked and managed through an internal case resolution workflow.

Key Features:

• Easy online complaint submission – User-friendly, multilingual public forms.
• Automated case management – Assign, track, and resolve complaints efficiently.
• Real-time status updates – Keep complainants informed throughout the process.
• Compliance and reporting – Meet ADA and Title VI regulatory requirements effortlessly.

Stay compliant and improve passenger trust with iTMS